Recruitment
AI calling for staffing firms and volume hiring
Volume hiring for BPO, retail and field roles means calling long lists of applicants to ask the same few questions. Telleo makes the screening call, schedules interviews for candidates who fit, and calls again before joining day.
- AI agentHi Ravi ji, this is Meera from Northstar Staffing. You applied for the customer support role in Pune. Do you have two minutes for a few quick questions?
- CallerYes, sure.
- AI agentAre you working at the moment, or free to join right away?
- CallerI'm working in a call centre, but I want to change.
- AI agentOkay. What is your notice period?
- CallerThirty days.
- AI agentThis role has rotational shifts, including some nights. Would that work for you?
- CallerYes, that's fine.
- AI agentGood. The interview is at our Pune office. Would Thursday at eleven in the morning suit you?
- CallerYes, Thursday works.
The phone problem
Where calls slip in recruitment
Recruiters spend the day on first calls
Many first calls go to candidates who don't pick up, are no longer looking, or don't meet the basics. The good ones wait in the queue.
Interview no-shows
Candidates agree to an interview and then do not come. Without a reminder, the panel's time is lost.
Joining-day drop-offs
An offer is accepted and then the candidate joins elsewhere. A call before joining day shows who is still coming.
What Telleo does
The calls your AI agents make
Call new applicants in about a minute
Applications from job ads or your careers form get a call within about a minute of arriving, inside the hours you set.
Instant lead callbackScreening calls
The agent asks current status, notice period, location, expected salary and shift preference, one at a time, and rates each candidate against your criteria.
Lead qualificationInterview scheduling
Candidates who fit are offered an interview slot, booked on your booking page and sent a WhatsApp confirmation from your approved template.
Appointment bookingInterview reminders
A call the day before confirms attendance. Candidates who cannot make it can pick a new slot on the same call.
Event confirmationJoining confirmations
Before joining day the agent checks the candidate is still coming and reminds them of the documents your HR team asked for.
Application follow-upReactivate your candidate database
When a new mandate opens, call past applicants who have consented to hear from you to see who is available now.
Lead reactivationInto your CRM
Answers worth capturing
- Current job status and notice period
- Current location and ability to commute
- Expected salary range
- Shift preference, including nights
- Languages spoken comfortably
- Interview day and time
- Joining confirmation and pending documents
Day one
A first rollout
- 1
Bring in applicants
Connect Meta lead ads, send your careers form to Telleo by webhook, or import applicant lists from job portals as CSV.
- 2
Write the screening questions
Set the must-know questions and what counts as a fit. Keep every question about the job.
- 3
Route by fit
Candidates who fit get an interview slot, borderline ones go to a recruiter, and the rest are closed politely.
- 4
Add reminders and joining calls
Each day, import tomorrow's interviews and this week's joiners as a CSV and run them as a short campaign.
Be careful with
- Keep screening questions job-related. Don't have the agent ask about religion, caste, marital status or other personal matters, and keep the final decision with a recruiter.
- The agent's rating reflects only what was said on the call. Use it to prioritise, not to reject anyone without a human review.
- The agent does not verify documents, check references or make offers. It records what the candidate says; your HR team checks it.
- DLT registration is required for commercial calling in India. Telleo registers it with you, and you choose the calling hours.
Recruitment: common questions
Can the agent assess a candidate's English?+
It can run the screening in English, and your recruiter can listen to the recording and read the transcript. It does not give a formal language score.
Can it schedule interviews with our panel?+
It books agreed slots on your booking page. If your panel works from another calendar, send the booking there by webhook or have a coordinator copy it across.
Can it call candidates from job portals?+
If you can export them to a CSV, yes. Import the list and run a screening campaign within the hours you choose.
How many candidates can it call in a day?+
The default daily cap is 500 calls, and you can change it. Unanswered calls from a workflow are retried on the gap and attempt limit you set; a campaign doesn't re-dial, so re-run it over the candidates who didn't answer.
Can candidates talk to a recruiter during the call?+
Yes. Set a recruiter's number for live transfer, and the agent connects the call after a short bridge line.
Other industries
Hear it on a real phone call.
Book a 20-minute demo and we'll build a first agent around your script, or ring our test line and talk to one right now.