Real estate
AI calling for real estate developers and brokers
Property leads go cold quickly, and many are only browsing. Telleo calls each lead within about a minute, asks budget, location, configuration and timeline, and books a site visit for buyers ready to see the project.
- AI agentनमस्ते अमित जी, मैं Greenfield Realty से Neha बोल रही हूँ। आपने Greenfield Heights के 2 BHK के लिए enquiry की थी। क्या अभी बात करने का सही समय है?Hello Amit ji, this is Neha from Greenfield Realty. You enquired about a 2 BHK at Greenfield Heights. Is this a good time to talk?
- Callerहाँ, बोलिए।Yes, tell me.
- AI agentFlat आप खुद रहने के लिए देख रहे हैं या investment के लिए?Are you looking at the flat to live in, or as an investment?
- Callerरहने के लिए। अगले साल तक shift होना है।To live in. We need to move by next year.
- AI agentसमझ गई। आपका budget लगभग कितना है?Understood. Roughly what is your budget?
- Callerसत्तर-अस्सी लाख के आस-पास।Around seventy to eighty lakh.
- AI agentउस range में हमारे पास ready-to-move 2 BHK हैं। क्या आप इस weekend site visit के लिए आना चाहेंगे?We have ready-to-move 2 BHKs in that range. Would you like to come for a site visit this weekend?
- CallerSaturday शाम पाँच बजे चलेगा?Would Saturday at five in the evening work?
- AI agentजी, Saturday शाम पाँच बजे की site visit book हो गई है। Location WhatsApp पर भेज दूँ?Yes, your site visit is booked for Saturday at 5 pm. Shall I send the location on WhatsApp?
- Callerहाँ, भेज दो।Yes, send it.
The phone problem
Where calls slip in real estate
Leads cool within hours
Research reported in Harvard Business Review in 2011, covering 1.25 million leads at 42 U.S. companies, found that firms which tried to reach a web lead within an hour were nearly 7 times as likely to qualify it as those that tried an hour later. Property enquiries from ads often arrive in the evening and on weekends, when the sales team is off.
Many leads are only browsing
Budget, location and possession timeline decide whether a lead is worth a site visit. Finding that out takes a call, and sales teams spend whole days on leads who were only curious.
Site visits get missed
A visit booked on Tuesday for Sunday is easy to forget. Without a reminder call the site team waits and the slot is wasted.
Old enquiries sit unused
Every project builds up a long list of past enquiries. Nobody has time to call them when a new tower, price or offer launches.
What Telleo does
The calls your AI agents make
Call ad and website leads in about a minute
Meta and Google lead-form enquiries, and website forms sent by webhook, trigger a call within about a minute, weekends included, inside the hours you set.
Instant lead callbackQualify budget, location and timeline
The agent asks configuration, budget, preferred location, possession timeline and whether the home is for living in or investment. Each lead gets a 1 to 10 rating and a summary.
Lead qualificationBook site visits
When the buyer agrees a day and time, the visit is booked on your booking page and confirmed on WhatsApp from your approved template.
Appointment bookingConfirm visits the day before
A short call the day before checks the buyer is still coming and who is coming with them. A buyer who cannot make it can agree a new time on the same call.
Event confirmationReactivate old enquiries
When a new phase, price or offer launches, run a campaign over past enquiries who have consented to hear from you, and pass the interested ones to sales.
Lead reactivationTransfer serious buyers live
A buyer who wants to talk price right now is connected to your sales manager mid-call, after the agent says a short bridge line.
Into your CRM
Answers worth capturing
- Configuration: 1, 2 or 3 BHK, plot or commercial
- Budget range
- Preferred location or project
- Living in or investment
- Possession timeline
- Home loan needed or not
- Site visit day and time
- Who else will join the visit
Day one
A first rollout
- 1
Connect lead sources
Link Meta lead ads and Google lead forms. Microsites and portals that can post new leads to a webhook connect the same way; for the rest, import exports as CSV.
- 2
Write the project brief
Put projects, configurations, price bands, possession dates and site timings in the script. Draft it from a plain-language brief, then score it before you go live.
- 3
Decide who gets which lead
Route qualified buyers round-robin to your sales team, send visit bookings to the site team, and stop leads marked not interested.
- 4
Go live on new leads, then the backlog
Run fresh leads first and review the transcripts for a few days. Then run a campaign over past enquiries you have explicit consent to call.
Be careful with
- Keep prices and inventory in the script up to date. The agent quotes only what you give it, so an old price list means wrong answers.
- The agent should not promise discounts, returns on investment or approvals your sales team has not signed off. Leave commitments to people.
- Portal leads connect only if the portal can send a webhook or export a file. There is no built-in portal integration.
- DLT registration is required for commercial calling in India. Telleo registers it with you, and you choose the calling hours.
Real estate: common questions
Can it call leads from property portals?+
If the portal can post new leads to a webhook, yes, in the same way as Meta and Google leads. If it only offers downloads, import the file as a CSV and run a campaign.
Can the agent share brochures or location links?+
Yes, on WhatsApp, using templates you have had approved. The agent offers to send, and the message goes only if the buyer says yes. Each send is tracked and never sent twice.
What if a buyer wants to negotiate on the call?+
Set a handoff number. The agent says a short bridge line and connects the buyer to your sales manager live. You can also make 'wants to negotiate' a disposition that assigns the lead to your sales team.
Will it call the same lead twice by mistake?+
Leads are de-duplicated by phone or email, a 30-second guard stops a number being dialled twice by accident, and workflow calls skip leads already assigned to a salesperson (a bulk campaign calls whoever you select), and workflow calls retry unanswered numbers with the gap and limit you set.
Do we need our own SIMs or dialer?+
No. Calls run on Telleo's lines. If you want buyers to see one consistent number, you can take a dedicated AI line with your own caller ID.
Other industries
Hear it on a real phone call.
Book a 20-minute demo and we'll build a first agent around your script, or ring our test line and talk to one right now.